Testimonials
Just a handfull of our clients (in no particular order) and the kind words they are happy to share with you regarding their experience of edesk.
"Steve Fradley is my "IT Department." As a small business owner, I dont have time to mess around with IT stuff. Steve takes away the pain and frustration caused by IT problems so I can get on with my core business. In fact I've never had an IT problem that he couldnt solve quickly and easily. He is a wealth of knowledge, and unlike many IT support engineers, Steve is very friendly and helpful.
Top qualities: Personable, Expert, High Integrity.
Mark Whitby
Director
RecruitmentCoach.com
"For us, edesk is just like having our own I.T. department (but a lot less expensive)."
Alex Craig
Managing Director
Fast Lane Road Markings
"We have used Steve Fradley and Edesk for over 3 years, and within that time, Steve and his team have transformed not only our Web Sites but our whole outlook on IT. Without the help of Steve and edesk we would still be one of the vast majority of companies who see the Web as something to be feared and not harnessed. But we have harnessed it, with top end user friendly web sites, a staff training website that keeps all the staff in our organisations up to speed, plus monthly customer newsletters and interactive monitoring which all helps drive business to Oloroso and Roti. I would definitely recommend Steve and his team for all your IT and Web needs."
Tony Singh
Managing Director
Oloroso & Roti restaurants
"I don't know what I would do without Steve (at edesk) on the end of the phone, he has rushed to my (usually panic stricken) rescue many times and somehow even has my website on the first page of Google, second listing from the top. God bless him!"
Lily Scott
Director
Smoothies Beauty Clinic.
"Over the last 4 years, we have found Steve at Edesk provides a very comprehensive and professional service. From handling our websites & hosting to IT support, component selection and procurement, his response time is always exemplary. Thanks to Steve, we have very user-friendly websites that generated a lot of interest in our properties. Unlike a lot of IT professionals, Steve is capable of conveying his wealth of knowledge in plain English and is always friendly and approachable. We would not hesitate to recommend Steve and his team for all your IT and Website requirements."
Top Qualities: Great Response, Great Results, Great Value.
Craig Adams, Director
Lorne Callaghan, Company Accountant
G. Dunbar & Sons Builders / Dunbar Homes
"We would highly recommend the services of Edesk; their approach to the immediate needs of individual businesses is second to none. We have had to call on them many times at unsociable hours and have still received the highest amount of professionalism from their staffs and whether it be a computer problem or a small change to our website, help really is on hand 24/7 !!"
Deborah Lindsay
Director
JSL Services Ltd
"Steve has been an invaluable support as I set up my first company (within a tighter than ideal time schedule!) and continues to serve my existing company well, at the same time as helping me with a totally unconnected business venture. He is a very positive provider of solutions, in a sector where in the past I have heard too much of "Oh no.....you certainly can't do that". Steve works extra hard to find a way of doing it. He has given me the confidence to develop 5 websites already, with another pending. Not only is he a good fixer and creator, you also learn a lot from him - he is not one for hiding some of the trade secrets. He does the work but also explains what he has done and why. All in all, a very reliable and supportive Consultant who does what he promises and at a very sensible cost.
Top qualities: Great Results, Expert, Good Value."
Mark Amos
Director
Saltire Search & Selection, Saltire Insurance,
Saltire Back Office Recruitment, Saltire Mortgage
"As a sole practitioner engineering consultancy, I have benefitted from the services of edesk as our 'IT Department' over the past five years. edesk have ensured that our computing facilities remain secure, up to date and best suited to our aims and responsibilities in a rapidly developing structural design market place. Thanks to edesk and in response to our customers' expectations our systems have been rationalised, augmented, replaced, relocated and enhanced with minimal pain and disruption. For us edesk means IT confidence."
Andrew P Dyson BSc CEng FICE FIStructE
Advantage Precast
"We have found Stephen at Edesk to be professional and approachable in an area where a small business needs not only expertise but recommendations to improve their processes within IT. Stephen has always managed to solve any IT issues we have had and is always flexible and committed to his approach. We would not hesitate in recommending Edesk to any other companies in order to assist with a whole range of IT requirements."
Richard Harron, Business Development Manager
Suzie McCafferty, International Development Director
Smart Cartridge
"As a new business start-up [in a foreign country and language] we are very pleased with the service and support we have received.
Any queries have been quickly and successfully dealt with. The support we receive with any IT problems is dealt with very quickly, we don’t have to wait, the support comes right away either phone or in person. The time spent with us also has been gratefully appreciated through installing the software and cabling and sorting out the phone lines. We also feel that any IT problems we have in the future will be quickly and successfully dealt with."
Dr Christiane Fischer-Smith
QCourt Dental Studio
"Edesk has proved ideal for our needs. We get quick and expert advice, and neat solutions, for our home-office network without being made to feel inadequate."
Maureen Kelly
Author & Publisher