What we do

What we do

Our goal is to make your life with IT just a little better.


Since 1994, We've been supporting Scottish Sole-Traders, Freelancers, Home and Smaller Office based businesses who don't need a full-time IT Department - but would benefit from having someone with the right skills, can-do attitude & affordable rates to call on.

We're an Edinburgh based IT Service Desk - you can read about Helpdesk vs Service Desk here

We offer as much or as little assistance as you need.

Some customers ask that we manage their whole IT Operations including their Telecoms / Broadband / Email / Website providers for a totally joined-up one-call-service from eDesk.

Some customers use us for a few specific things such as Website & Email Hosting / Microsoft Office 365 / Hosted Exchange / Secure Cloud Backup / Anti-Virus or End Point Security etc.

We know budgets are tight, that's why we work incredibly hard to understand your exact needs to find or create best fit solutions using industry standard tools, systems, processes & services - proven to deliver - we're genuinly focused on creating outstanding value for you.

From a quick question, help with email, websites & domain names, Security, Networks, Wifi & Broadband, Hardware & Software Sales, larger projects and general IT Support - we're here for you.

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We're a People Support Company - helping you achieve your goals - providing IT Confidence - and freeing up your vital time, energy and head-space to focus on what's important to you.



An Established Company

1994 - Edinburgh Greenside Place Market - Repairs & Advice
2000 - Added Website Programming & Hosting Services
2004 - Opened Edinburgh Rose Street Office
2005 - Featured on Real Radio - Robin Galloway Show
2010 - Added Remote Access Support Services
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  • Disclosure Scotland - Enhanced / PVG
  • Data Protection Registration (ICO): ZA231913
  • British Computer Society: MBCS No. 9408010
  • ITIL Based Systems & Processes
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